Terms of Service
Effective Date: 11th July 2025
By booking and paying for services with Unique Therapies Ltd, you agree to these terms and conditions. Unique Therapies Ltd reserves the right to cancel bookings and end sessions if these terms are breached.
1. Services
Services Provided
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Bioresonance therapy using the e-Lybra® System
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Energy balancing treatments (in-person and remote)
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Holistic wellness consultations
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Complementary therapeutic services
Remote Sessions
Remote sessions are conducted via video call. Bioresonance treatments will be run at a mutually convenient time agreed between client and practitioner.
Service Availability
All services are subject to availability. Treatment descriptions are for guidance only and may vary based on individual needs.
Age Requirements
Clients must be over 18 years of age to book and consent to their own treatment.
For clients under 18, services may be provided with express written and signed consent from a parent or legal guardian. We are able to work with children from newborn onwards; however, the parent or guardian must:
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Complete and sign the child’s health questionnaire
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Remain responsible for the child’s wellbeing throughout the therapeutic process
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Be available to supervise or communicate on behalf of the child, where appropriate
By providing consent, the parent or guardian accepts full responsibility for the decision to pursue therapy for their child.
2. Booking & Payment
Payment Terms
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Payment must be made before the appointment
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Accepted payment methods: Cash, card, or bank transfer
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Invoices are provided prior to the appointment
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Booking is only confirmed upon receipt of payment
Pricing
All prices quoted are final with no hidden fees. Package deals are available on request and must be paid in advance.
3. Cancellation & Refund Policy
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24+ Hours’ Notice
You may reschedule or request a full refund if you cancel at least 24 hours in advance.
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Less Than 24 Hours’ Notice
The full session fee is non-refundable.
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No-Show
No refund will be issued.
Emergency Exceptions
Genuine emergencies will be considered at the therapist’s discretion.
Therapist Cancellation
If your session is cancelled by us due to illness or unforeseen circumstances, an alternative appointment will be offered at no charge.
Refunds
All sales are final. No refunds will be issued for missed appointments, short-notice cancellations, or completed sessions, except where required by law.
By booking a session, you agree to these terms.
4. Appointments
Punctuality
Clients should arrive 2–3 minutes early. New clients receive additional consultation time. Remote appointments are scheduled in advance with prior notification of what the therapy will run and this is often at night-time.
Late Arrivals
Sessions end at the scheduled time regardless of late arrival. Appointments over 30 minutes late will be cancelled, and full payment will still be required.
Session Duration
Treatment time begins after the consultation. Late arrival may reduce treatment time.
5. Client Health & Safety
Health Disclosure
Clients must complete a health questionnaire before treatment and disclose any medical conditions, pregnancy, or medications.
Medical Conditions
Clients with ongoing medical conditions must consult their doctor before booking. Certain conditions may prevent treatment.
Contraindications
Alcohol or recreational drugs within 12 hours of treatment are prohibited. Prescription medications must be disclosed. If you have a pacemaker or any other electronic imbedded medical device you cannot have bioresonance therapy.
Client Responsibility
Clients confirm they have sought appropriate medical advice and disclosed all relevant health information.
6. Client Responsibilities
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Consent: Written consent is required for all treatments, with full understanding of what the treatment involves.
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Honesty: Clients must provide accurate health information and update any changes.
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Participation: Active engagement is required for optimal results. Clients are responsible for implementing agreed actions.
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Communication: Clients must notify the therapist immediately of any concerns or discomfort during treatment.
7. Professional Standards
Confidentiality
All client information is kept strictly confidential unless:
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Required by law
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Necessary to prevent harm to the client or others
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The client provides written consent
Professional Boundaries
A professional therapeutic relationship will be maintained at all times. Inappropriate behaviour will result in immediate termination of services.
Qualifications
Practitioners maintain appropriate qualifications and follow professional guidelines.
8. Disclaimers & Limitations
Medical Disclaimer
Services provided are complementary in nature and are not medical treatments. They do not diagnose, treat, cure, or prevent any medical condition.
Continued Medical Care
Clients must continue conventional medical treatment and consult qualified healthcare providers for medical advice.
No Guarantees
Results may vary. No specific outcomes are guaranteed.
Liability
Clients are responsible for their own health decisions. Liability of Unique Therapies Ltd is limited to the fees paid for services rendered.
9. Data Protection
Client information is processed in accordance with UK GDPR and our Privacy Policy. Records are kept securely and confidentially.
10. Gift Vouchers
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Expiry: Must be redeemed by the stated expiry date (no extensions)
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Booking: Please allow a minimum of 3 weeks for appointment availability
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Non-refundable: Gift vouchers are non-refundable
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Full Price: Valid only for full-price treatments
11. Termination
By Client
Services may be terminated by the client at any time with reasonable notice. Any outstanding fees remain payable.
By Unique Therapies
Services may be terminated in cases of:
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Breach of terms
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Inappropriate behaviour
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Situations where the client cannot benefit from treatment
12. Legal
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Governing Law: These terms are governed by the laws of England and Wales.
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Jurisdiction: Any disputes shall be resolved under the exclusive jurisdiction of the English courts.
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Severability: If any provision is found to be invalid, the remainder of the terms will remain in effect.
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Updates: Terms may be updated at any time. Continued use of services implies acceptance of the latest terms.
13. Contact
Please use the contact form for all enquiries or data requests.
By proceeding with payment, you confirm that you have read, understood, and agree to these Terms of Service.
